This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

Privacy Policy

When you share information with us, we can make those services even better – to show you more relevant search results, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. Our Privacy Policy explains:

• What information we collect and why we collect it.
• How we use that information.
• The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like your marital status, to more complex things like which search results you’ll find most useful.

We collect information in the following ways:

• Information you give us. For example, we require you to sign up using Facebook, Google Account or manually register with us. When you do, we’ll ask for personal information, like your name, email address, telephone number or gender to store with your account.
• Information we get from your use of our services.We collect information about the services that you use and how you use them. This information includes:
  • Device information:We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
  • Log information:When you use our services, we automatically collect and store certain information in server logs. This includes:
  • Details of how you used our service, such as your search queries.
  • Internet protocol address.
  • Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  • Cookies that may uniquely identify your browser.
  • Location information:When you use our services, we may collect and process information about your actual location. We use various technologies to determine location, including GPS, and other sensors that may, for example, provide ERGO with information on nearby devices, Wi-Fi access points and cell towers.
  • Unique application numbers:Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to ERGO when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
  • Local storage:We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
  • Cookies and similar technologies: We use various technologies to collect and store information when you user ERGO service, and this may include using cookies or similar technologies to identify your browser or device.

Information we collect when you are signed in to ERGO, in addition to information we obtain about you from partners, may be associated with your account. When information is associated with your account, we treat it as personal information.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect ERGO and our users. We also use this information to offer you tailored content – like giving you more relevant search results.

When you contact ERGO, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of ERGO unless one of the following circumstances applies:

• With your consent

  We will share personal information with companies, organizations or individuals outside of ERGO when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

• For external processing

  We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

• For legal reasons

  We will share personal information with companies, organizations or individuals outside of ERGO if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of ERGO, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If ERGO is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect ERGO and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We restrict access to personal information to ERGO employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by ERGO, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include ERGO services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page. To make sure you’re aware of any changes, please review this policy periodically.

By the mere use of the App, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions.